Responsible for answering incoming calls and routing them to correct departments. The Sales Routing Technician relates well to the customer, thinks and exercises sound judgment, and acts responsibly in the customer’s and the company’s best interest.
Builds professional rapport with the customer by actively listening to customer’s concerns/comments and being clear and articulate in your verbal and written communications. Maintains composure in stressful situations.
Represents the Customer, professional, and ethical manner while working to exceed customers’ expectations while minimizing need for further escalation.
Checks for customer serviceability using CSG systems and EOS Systems.
Must be open to various shifts. Please call our New Braunfles office @ 830-606-2022.
There are currently 2 schedules available:
Monday 10a-7p Tuesday 11a-8p Wed off Thursday 9a-5p Friday 11a-8p Saturday 9a-6p
Monday 1-8p Tuesday Off Wednesday 11a-8p Thursday 1p-8p Friday 1p-8p Saturday 10a-7p