Location: New Braunfels
Job Title: Entry Level Call Center Representative
Job Description:

We are currently hiring Call Center Representatives that will help customers with questions regarding their products and services regarding health care. If you have lots of customer service experience and are interested in working in a call center please apply immediately!

Responsibilities

  • Answer phones and respond to customer requests
  • Provide customers with product and/or service information
  • Identify, research, and resolve customer issues using the client customer database
  • Answer customer submitted emails and/or tickets
  • Follow-up on customer inquiries not immediately resolved
  • Complete appropriate reports daily
  • Transfer calls to appropriate staff
  • Other duties as assigned

Qualification

  • Customer service
  • Detail oriented
  • Computer skills (MS office)
  • Call Center preferred but not required
Dress Code:
Casual Attire
Hours:
Monday-Friday 9a-6pm
Duration:
Temp-to-Hire
Pay:
$11/hr