Do you have Call Center experience and are looking for an opportunity to start a career? Hawkins Personnel a top Temp Agency in San Antonio has the perfect jobs for you! We need State Benefit Customer Service Reps to work in North East San Antonio.
As a State Benefit Rep you will not only further develop your CSR skills but will also gain experience with Health and Human Services as you take inbound calls assisting people who are inquiring about their CHIP, Medicaid and other benefits.
• Respond to customer phone inquiries in a prompt, courteous and concise manner
• Provide callers with unbiased information to assist customers with application and eligibility requirements for CHIP, Medicaid and Social Security Benefits
• Access, read, and interpret customer application and contents
• Accurately perform all data entry functions to reflect customer activities/transactions
• Answer customer questions and assists in problem resolution
• Assist customers in the enrollment process of CHIP, Medicaid, Social Security or other benefits
• Document all customer encounters in clear and concise logs
• 6 months – 1 year of Call Center experience
• Ability to sit at your desk for at least 90% of your work day
• Must be flexible to work MON-FRI between the hours of 6am- 8pm
• Must consent to a background check
• Required to type a minimum of 30 WPM or more
• Cannot request time off during first 90 days
• Available for overtime during peak season
Weekly Pay & Benefits!
Other job titles we would consider for this position are Customer Service Rep, Customer Service Representative, Customer Service Associate, Bilingual Customer Service, Bilingual Customer Service Rep
Job Type: Full-time
Salary: $12.58 to $13.06 /hour