Hawkins Personnel the Top Temp Agency in San Antonio has Call Center Job Openings – see details below.
Call Center Banking Customer Care Representatives San Antonio, TX Pay $12.25-$13.75 BOE
A bank customer care representative is expected to perform the following duties, tasks and responsibilities:
Provide customer service in a friendly and courteous manner at all times
Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly
Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay
Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties
Inform and suggest new banking products to customers
Provide information to customers on their account status and account balances
Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction
Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions
Participate in marketing and awareness campaigns in the bank to create an enlarged customer base
Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction
Ensure that customers’ confidential information is properly protected and only used for official purposes
You must be available to work a 40 hour workweek between the hours of 6AM and 8PM Monday-Friday and two Saturdays a month with a day off during the week. We are looking for 6 months to a year customer service experience, call center preferred. Must have a HS Diploma or GED, consent to a criminal background check, a drug screen and have good credit history.
Call Now for details – (210) 349-9911.